What is Whatsapp Business API?

Facebook launched WhatsApp Business API in August 2018 with a vision for the organizations to scale their business and reach out to users in a much better manner on WhatsApp itself.
​
WhatsApp Business API allows businesses to perform the following actions:

​

1. Implementing WhatsApp chatbots and automating responses

​

2. Sending WhatsApp broadcasts to Unlimited users in one go

​

3. Sending automated notifications like payment reminders, delivery updates etc. via your own systems/CRM

​

4. Availing Verified WhatsApp Green Tick on your business account.

​

5. Managing Multiple Human-Agent Chats on the Same Whatsapp Mobile Number.